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Privacy Policy
INTRODUCTION
This Privacy Policy covers all personal data of visitors/users/members collected by the website Defacto-clima.gr during the visit and use of its services. It also covers the conditions of collection, processing, and management of personal data of visitors/users/members by Defacto-clima.gr towards any affiliated companies. This policy does not cover in any way the relationship between visitors/users/members of Defacto-clima.gr and any services not subject to the control and/or ownership of Defacto-clima.
Given the nature and volume of the Internet, under any circumstances, including negligence, Defacto Clima is not liable for any kind of damage suffered by the visitor/user of the pages, services, options, and content of defacto-clima.gr, which they access on their own initiative and with full knowledge of the terms of this policy.
COLLECTION AND USE OF PERSONAL DATA
When you access our website, the following information is automatically transmitted by your device’s browser:
- the IP address of your browsing device
- the date and time of access
- the name and address URL of the requested website
- the application/URL from which access was made (HTTP referral)
- the browser you use, your computer’s operating system, and the name of your access provider
This information is used solely for maintaining the security of our website and the server that hosts it.
Depending on how you choose to use the Defacto-clima.gr website, there are additional cases where we will need to collect your personal data:
- By completing the ordering process and/or registering as a new user, the details you enter will be recorded in our website’s ordering/user system solely to facilitate your shopping process.
- If you request an invoice for your purchase, your company’s billing details will be recorded.
- If you subscribe to our newsletter, your email will be stored in our system exclusively to inform you about new products and offers.
If at any time you wish for this information to be deleted after completing your purchase, follow the instructions in the DELETION OF PERSONAL DATA section.
INFORMATION ABOUT PERSONAL DATA
You have the right to be informed about the personal data we store on our website. This can be done by sending an email to sales@defacto-clima.gr or filling out the contact form. The email address used for the request must be the same as the one you used for your registration or for placing orders. Once we receive the request, we will send you an email with the information we have about you.
DELETION OF PERSONAL DATA
You have the right to request the deletion of your personal data without providing justification. You may notify us of your request via email at sales@defacto-clima.gr or by filling out the contact form. The email address used for the request must match the one you provided when creating an account and/or subscribing to our newsletter.
DATA PROTECTION OFFICER
You can contact the Data Protection Officer of Defacto Clima by phone at 0030-2104282333, or electronically by submitting a request via the contact form with the subject “Data Protection Officer”, or by sending an email to sales@defacto-clima.gr.
COOKIES
Cookies are small text files that the browser stores on the hard drive of each visitor/user. The Defacto-clima.gr website uses cookies to optimize functionality and user experience, specifically:
- for the proper functioning of the website, login, and account creation
- for functions such as printing/sharing content, interaction with social media, and map display/navigation
- for collecting information that allows us to evaluate how visitors/users use the website and contribute to improving its operation, structure, and content
- for customizing advertisements to reflect visitor/user interests
- for evaluating the effectiveness of the company’s advertising campaigns
Visitors/users of Defacto-clima.gr can, at any time, set their Cookie Preferences (at the bottom of the page) to choose which categories to enable, except for the “Necessary” group, which is always active to ensure proper website operation. However, by accepting all cookies, the best browsing experience is ensured.
APPLICABLE LAW
The management and protection of personal data of visitors/users of Defacto-clima.gr services are subject to the terms of this article as well as the relevant provisions of Greek law (Law 2472/1997 on the protection of individuals with regard to the processing of personal data, as supplemented by the decisions of the President of the Hellenic Data Protection Authority, Presidential Decrees 207/1998 and 79/2000, and Article 8 of Law 2819/2000, as well as Law 2774/1999), and European law (Directives 95/46/EC and 97/66/EC). It is also subject to the provisions of European legislation, in particular Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR).
In any case, Defacto-clima.gr reserves the right to change the terms of personal data protection by notifying visitors/users within the existing or potential legal framework. If a visitor/user does not agree with the terms of this policy, they must refrain from using the services of Defacto-clima.gr.